Frequently Asked Questions

You can download VerbAce-Pro for a free trial here.

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You can purchase VerbAce-Pro via our Purchase Page. You can find more information regarding the order process here.

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VerbAce-Pro is compatible with Windows 2000/XP/Vista/7.
VerbAce-Pro is NOT compatible with Windows ME/95/98, Windows NT 4.0 or Mac OS.

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VerbAce-Pro now fully support 64-bit versions of Windows OS.

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You can move your VerbAce-Pro license to another PC (e.g. when you purchase a new computer).
Just un-install VerbAce-Pro from the old PC and install it on the new one.

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Yes! please use our License Code Retrieval page to retrieve your code.

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You can download VerbAce-Pro past versions here:

VerbAce-Pro Arabic-English 1 (last release 1.06)

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According to our License Agreement you need to purchase a license for each workstation.
Please refer to the License Agreement for more details (appears on the first screen of the installation program).

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The "2-Year Additional Download Service" allows you to download the software you have purchased again and again, for a time period of 2 years.
This service can help you in case you lose your copy of the software (e.g. when your PC crashes) and for some reason cannot obtain the software from our website.
NOTE: this service is NOT a license for 2 years. It is only a download service and is optional. A license is still needed in order to use the software beyond the trial period.

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The Chrome/FireFox browsers require a special extension to run, in order to allow VerbAce to read text from them.
These extensions are installed automatically (starting from version 1.02). Nevertheless, sometimes it is needed to install the extensions manually.
Chrome: Open the page chrome://extensions. If you don't see a VerbAce extension on the list, drop the file ChromeExt.crx (found in the installation directory*) onto this page.
FireFox: Open the addons page (from FireFox menu). If you don't see a VerbAce addon on the list, drop the file FFExt.xpi (found in the installation directory*) onto this page. This should install the VerbAce addon. Also make sure you see the VerbAce plugin in the plugins tab.

* the installation directory is usually at 'C:\Program Files\VerbAce Research\VerbAce-Pro'

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I use Adobe Reader XI
VerbAce-Pro 1: this version does not configure Adobe Reader XI. To configure it, please download and install the latest VerbAce-Pro 2 (you can run it under evaluation) and make sure you can read from Adobe Reader XI, then install again your version of VerbAce-Pro 1. Adobe Reader should now be configured. Also. please make sure that the following configuration is set:
1. Open the Adobe Reader 'Edit > Preferences' menu (CTRL+K)
2. Go to 'Security (Enhanced)' tab
3. make sure 'enable Protected Mode at startup' is NOT checked.

I use Adobe Reader X:
Please make sure that the following configuration is set:
1. Open the Adobe Reader 'Edit > Preferences' menu (CTRL+K)
2. Go to 'General' tab
3. make sure 'enable Protected Mode at startup' is NOT checked.



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To place an order for several licenses please follow these steps:
1. Press Buy on our web site,
2. Enter the number of licenses you want to purchase (according to the number of workstations you have),
3. Press Update to see the new purchase value,
4. In the First Name field enter your company name (or your full name if you are not a company),
5. In the Last Name field enter the number of licenses you are buying (e.g. '15 licenses', 'two licenses', etc.),
6. Follow through the rest of the process, according to the instructions on the screen. The license key you will obtain is valid for the number of installations you ordered.

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Still have questions? contact us via email

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