Frequently Asked Questions
Frequently Asked Questions
How can I try VerbAce-Pro?
How can I purchase VerbAce-Pro?
What Operating Systems does VerbAce-Pro support?
Does VerbAce-Pro support Windows 64-bit?
Can I transfer VerbAce-Pro to another PC?
I lost my license code - can you send it to me again?
Where can I find VerbAce-Pro past versions?
I want to install VerbAce-Pro on more than one computer. How many licenses do I have to purchase?
How do I purchase several licenses?
What is the "2-Year Additional Download Service"?
I cannot read text from Chrome/FireFox browser.
I cannot read text from Adobe Reader (PDF files)
Why do I have to pay for an upgrade to the new software?
Why do I get a warning message when I start VerbAce?
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How can I purchase VerbAce-Pro?
What Operating Systems does VerbAce-Pro support?
Does VerbAce-Pro support Windows 64-bit?
Can I transfer VerbAce-Pro to another PC?
I lost my license code - can you send it to me again?
Where can I find VerbAce-Pro past versions?
I want to install VerbAce-Pro on more than one computer. How many licenses do I have to purchase?
How do I purchase several licenses?
What is the "2-Year Additional Download Service"?
I cannot read text from Chrome/FireFox browser.
I cannot read text from Adobe Reader (PDF files)
Why do I have to pay for an upgrade to the new software?
Why do I get a warning message when I start VerbAce?
Conatct Us
How can I purchase VerbAce-Pro?
You can purchase VerbAce-Pro via our Purchase Page. You can find more information regarding the order process here.
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What Operating Systems Does VerbAce-Pro Support?
VerbAce-Pro is compatible with Windows 2000/XP/Vista/7.
VerbAce-Pro is NOT compatible with Windows ME/95/98, Windows NT 4.0 or Mac OS.
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VerbAce-Pro is NOT compatible with Windows ME/95/98, Windows NT 4.0 or Mac OS.
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Can I move VerbAce-Pro license to another computer?
You can move your VerbAce-Pro license to another PC (e.g. when you purchase a new computer).
Just un-install VerbAce-Pro from the old PC and install it on the new one.
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Just un-install VerbAce-Pro from the old PC and install it on the new one.
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Where can I find VerbAce-Pro past versions?
You can download VerbAce-Pro past versions here:
VerbAce-Pro Arabic-English 1 (last release 1.06)
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VerbAce-Pro Arabic-English 1 (last release 1.06)
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I want to install VerbAce-Pro on more than one computer. How many licenses do I have to purchase?
According to our License Agreement you need to purchase a license for each workstation.
Please refer to the License Agreement for more details (appears on the first screen of the installation program).
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Please refer to the License Agreement for more details (appears on the first screen of the installation program).
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What is the "2-Year Additional Download Service"?
The "2-Year Additional Download Service" allows you to download the software you have purchased again and again, for a time period of 2 years.
This service can help you in case you lose your copy of the software (e.g. when your PC crashes) and for some reason cannot obtain the software from our website.
NOTE: this service is NOT a license for 2 years. It is only a download service and is optional. A license is still needed in order to use the software beyond the trial period.
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This service can help you in case you lose your copy of the software (e.g. when your PC crashes) and for some reason cannot obtain the software from our website.
NOTE: this service is NOT a license for 2 years. It is only a download service and is optional. A license is still needed in order to use the software beyond the trial period.
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I cannot read text from Chrome/FireFox browser.
The Chrome/FireFox browsers require a special extension to run, in order to allow VerbAce to read text from them.
These extensions are installed automatically (starting from version 1.02). Nevertheless, sometimes it is needed to install the extensions manually.
Chrome: Open the page chrome://extensions. If you don't see a VerbAce extension on the list, drop the file ChromeExt.crx (found in the installation directory*) onto this page.
FireFox: Open the addons page (from FireFox menu). If you don't see a VerbAce addon on the list, drop the file FFExt.xpi (found in the installation directory*) onto this page. This should install the VerbAce addon. Also make sure you see the VerbAce plugin in the plugins tab.
* the installation directory is usually at 'C:\Program Files\VerbAce Research\VerbAce-Pro'
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These extensions are installed automatically (starting from version 1.02). Nevertheless, sometimes it is needed to install the extensions manually.
Chrome: Open the page chrome://extensions. If you don't see a VerbAce extension on the list, drop the file ChromeExt.crx (found in the installation directory*) onto this page.
FireFox: Open the addons page (from FireFox menu). If you don't see a VerbAce addon on the list, drop the file FFExt.xpi (found in the installation directory*) onto this page. This should install the VerbAce addon. Also make sure you see the VerbAce plugin in the plugins tab.
* the installation directory is usually at 'C:\Program Files\VerbAce Research\VerbAce-Pro'
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I cannot read text from Adobe Reader (PDF files)
I use Adobe Reader XI
VerbAce-Pro 1: this version does not configure Adobe Reader XI. To configure it, please download and install the latest VerbAce-Pro 2 (you can run it under evaluation) and make sure you can read from Adobe Reader XI, then install again your version of VerbAce-Pro 1. Adobe Reader should now be configured. Also. please make sure that the following configuration is set:
1. Open the Adobe Reader 'Edit > Preferences' menu (CTRL+K)
2. Go to 'Security (Enhanced)' tab
3. make sure 'enable Protected Mode at startup' is NOT checked.
I use Adobe Reader X:
Please make sure that the following configuration is set:
1. Open the Adobe Reader 'Edit > Preferences' menu (CTRL+K)
2. Go to 'General' tab
3. make sure 'enable Protected Mode at startup' is NOT checked.
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VerbAce-Pro 1: this version does not configure Adobe Reader XI. To configure it, please download and install the latest VerbAce-Pro 2 (you can run it under evaluation) and make sure you can read from Adobe Reader XI, then install again your version of VerbAce-Pro 1. Adobe Reader should now be configured. Also. please make sure that the following configuration is set:
1. Open the Adobe Reader 'Edit > Preferences' menu (CTRL+K)
2. Go to 'Security (Enhanced)' tab
3. make sure 'enable Protected Mode at startup' is NOT checked.
I use Adobe Reader X:
Please make sure that the following configuration is set:
1. Open the Adobe Reader 'Edit > Preferences' menu (CTRL+K)
2. Go to 'General' tab
3. make sure 'enable Protected Mode at startup' is NOT checked.
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Why do I have to pay for an upgrade to the new software?
Every software company issues once in a while new products which require an upgrade (e.g. the new Windows 8).
We have been issuing free updates for VerbAce-Pro 1 since 2006, but we cannot go on operate and issue new products without revenues.
We truly hope you will understand and support us in the afford to bring you the best products we can.
You are welcome to contact us via email for more help.
We have been issuing free updates for VerbAce-Pro 1 since 2006, but we cannot go on operate and issue new products without revenues.
We truly hope you will understand and support us in the afford to bring you the best products we can.
You are welcome to contact us via email for more help.
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How do I purchase several licenses?
To place an order for several licenses please follow these steps:
1. Press Buy on our web site,
2. Enter the number of licenses you want to purchase (according to the number of workstations you have),
3. Press Update to see the new purchase value,
4. In the First Name field enter your company name (or your full name if you are not a company),
5. In the Last Name field enter the number of licenses you are buying (e.g. '15 licenses', 'two licenses', etc.),
6. Follow through the rest of the process, according to the instructions on the screen. The license key you will obtain is valid for the number of installations you ordered.
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1. Press Buy on our web site,
2. Enter the number of licenses you want to purchase (according to the number of workstations you have),
3. Press Update to see the new purchase value,
4. In the First Name field enter your company name (or your full name if you are not a company),
5. In the Last Name field enter the number of licenses you are buying (e.g. '15 licenses', 'two licenses', etc.),
6. Follow through the rest of the process, according to the instructions on the screen. The license key you will obtain is valid for the number of installations you ordered.
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